Refund policy

We are big on avoiding returns, and think it’s one of many toxic issues concerning the fashion industry. That's why we do everything we can before you place an order to ensure you're happy and your Batch order will fit you perfectly. 
 
However, if this does not resolve things or there’s a manufacturing error. We accept returns within 14 days of delivery, as long as the suit is in perfect, unworn condition, and has not had any alterations made to it. 
 
To start a return, you can contact us at hello@batchldn.com. If your return is accepted, please send your suit back to Batch LDN, 9-11 Short's Gardens, WC2H9AT.
 
You can always contact us for any return question at hello@batchldn.com.
Want some alterations? Why not try our tailoring service?