We are big on avoiding returns, and think it’s one of many toxic issues concerning the fashion industry. If you'd like to ensure the perfect fit, please add Sojo fit assurance to check out.
However, if this does not resolve things or there’s a manufacturing error. We accept returns within 28 days of delivery, as long as the suit is in perfect, unworn condition.
To start a return, you can contact us at email@example.com. If your return is accepted, please send your suit back to Batch LDN, 69 Brushfield Street, E1 6AA.
You can always contact us for any return question at firstname.lastname@example.org.
Want some alterations? Why not try our tailoring service?
For customers in London (UK) Zones.
Love your item but it's not quite the right fit? No need to return. We've partnered with SOJO to help you tailor it to your exact measurements. SOJO is a platform that offers clothing alterations services to help you reshape your wardrobe.
How it works
- Order: Book a collection here using your order number and select how you want your item tailored.
- Match or Pin: Match the desired length or fit to an existing item in your wardrobe or pin it yourself using the ‘how to’ videos.
- We Collect and Deliver: SOJO’s riders collect and return the tailored item back to your door in 3 to 5 days.
Find out more here
We are partially covering the cost of our tailoring service as part of our commitment to our customers and the planet. Prices vary.